Heidi Safety and Security Compliance [EP 9] Is Heidi's Audio Recording Stored?

In episode 9 of the Heidi Compliance Series, Jocelyn Gulliver, Onboarding and Customer Success Lead, and Yass Omar, Head of Legal and Regulatory Affairs, discuss one of the most common questions about Heidi AI: Does it store audio recordings from my sessions? See how we're taking patient safety and data security seriously: www.heidihealth.com/safety

Heidi supports over 1 million patient consults every week, adhering to international data safety standards, including the NHS, HIPAA, GDPR, and APP, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001, among others.

Heidi Compliance Series on YouTube:    • Heidi Compliance Series  

Key Takeaways from This Episode
No Audio Recording Storage – Heidi does not store audio recordings; only live transcriptions are used to generate notes.

Building Trust with Patients – Transparency about the no audio storage policy reassures patients and builds trust.

Access to Transcripts – Clinicians can always refer back to transcripts to ensure accuracy in their notes, even if they are pulled away from a patient.

Live Transcription – Heidi’s transcription feature allows clinicians to focus on their patients without needing to type notes in real-time.

We’re building tools that improve patient care and transform the clinical experience for healthcare providers and teams across the globe. Our mission is to double the world’s healthcare capacity by helping clinicians spend less time on admin and more time with patients.

Visit our website to learn more: www.heidihealth.com/

If you're looking for an AI medical scribe that improves clinical documentation and helps you save time, Heidi AI is the solution for you.

Try Heidi for free today: scribe.heidihealth.com/onboarding

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